We at Parts Tower are committed to providing you with only the best and top-quality auto parts to help you make the most of your vehicle. However, we understand that sometimes, things don’t go as planned. Rest assured, we are here to help and offer a flexible refund and return policy to ensure your complete satisfaction.

Our refund policy allows for a full refund of your purchase within 14 days, provided that the product is still in its original packaging, unused, and in a resalable condition. The refunded amount will be issued back to your original payment method, making the process smooth and hassle-free.

Moreover, our return policy makes it easy for you to return any defective or incorrect products within 30 days of purchase. We will cover the shipping costs and offer either a replacement or a full refund as per your preference.

However, we want to clarify that some products are excluded from our refund and return policy, such as electrical parts and special order items. Also, parts that have been installed or modified in any way cannot be returned as they no longer qualify for resale.

As always, we value your trust and loyalty and are here to answer any queries or concerns you may have about our refund and return policy. Please don’t hesitate to contact our friendly customer service team, and we will gladly assist you in any way possible.

Thank you for choosing Parts Tower as your trusted provider of auto parts.